Newitts Reviews
Based on 109 customer reviews from our shopper community, Newitts’s overall rating is 4.65 out of 5 stars and 93% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Newitts overall a good value option, based on a rating of 5.0 from 1 vote. Most consumers are generally satisfied with Shipping & Delivery (5.0 / 1 review), Return Policy (5.0 / 2 reviews) and Customer Service (5.0 / 2 reviews) Newitts offers.
109 Reviews
Overall Rating
5 Stars
94
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
6
Good Value
5.0
Price & Quality
0.0
Shipping & Delivery
5.0
Customer Service
5.0
Return Policy
5.0
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All Reviews (109)
DawnWatkins
May 12, 2023
"Good service"
I asked for a change of address for delivery and my email was answered straight away so very pleased with the service. The Badminton set was a birthday present for tomorrow so haven't had any feedback yet .
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Dmanderx
May 12, 2023
"Really great customer service"
Really great customer service, prompt response to phone call and email. Product delivered on time
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DwayneParker
May 11, 2023
"quick resolution"
our new wicket gauge broke when first used. Newitts asked for photo confirmation and agreed replacement immediatedly.
Good service!
Good service!
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GabrielMendoza
May 11, 2023
"SERVICE AS I like it!"
I had a question about sizes and had a reply within a day - service as I like it!
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crazypeacock590
May 07, 2023
"Amazing Customer Service"
Although they only sent half of my order but their customer service was quick to respond with a reasonable explanation and refunded immediately.
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WyattHarrison
May 05, 2023
"Customer Services were amazing in…"
Customer Services were amazing in sorting out a delivery issue with the courier. A lovely lady took complete control and sorted everything out very quickly.
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BriannaLucas
May 05, 2023
"Good customer service"
I have had two incidences where I have needed to contact Newitts customer support due to faulty balls. Diana has responded on both occasions with helpful, prompt appropriate advice to resolve the issues.
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happylion975
May 05, 2023
"Best customer services I've had online…"
Best customer services I've had online for a very long time, well done.
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LukeBanks
May 04, 2023
"The flexibility and helpful staff makes…"
The flexibility and helpful staff makes a great difference
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WarrenPrescott
May 04, 2023
"First class service"
First class service, would highly recommend Newitts…
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redcat532
May 03, 2023
"Very quick and helpful"
Very quick and helpful
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adv3ntur3studio
May 03, 2023
"Amazing customer service experience"
Amazing customer service experience. Fast and polite response and issue quickly resolved. Would definitely shop here again . Thank you
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heatherfox140
April 29, 2023
"I realised I had ordered the wrong size…"
I realised I had ordered the wrong size footballs the second I clicked confirm
I emailed straight away and Newwitts sorted it for me immediately
Thankyou
I emailed straight away and Newwitts sorted it for me immediately
Thankyou
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christinemartinez687
April 29, 2023
"Great service"
Great service, very helpful
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bigfrog359
April 28, 2023
"Returned a broken cricket bat"
Returned a broken cricket bat. Received a free return label and dropped off the package locally which was very easy. Notified of delivery to Newitts he following day. One day later again and I had refund from Newitts. Great to have this level of service. Thank you Newitts.
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